Privacy Policy

We value your trust and are committed to protecting your personal data with the highest security standards.

Active Policy
Last updated: May 14, 2026

1. Introduction

Welcome to CleanIQ ("we," "our," or "us"). We provide a cloud-based data cleaning and standardization platform. This Privacy Policy describes how we collect, use, and handle your information when you use our website, software, and services.

By using CleanIQ, you consent to the data practices described in this statement. If you do not agree with the data practices described in this Privacy Policy, you should not use our services.

2. Information We Collect

We collect information that you provide directly to us, information about your use of our services, and information from third-party sources.

Account Information

Name, email address, password, and billing information when you register for an account.

Service Data

The data you upload for cleaning. We process this data but do not claim ownership or access it for other purposes.

3. How We Use Information

We use the information we collect to provide, maintain, and improve our services, such as to:

  • Provide, maintain, and improve our services;
  • Process transactions and send related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, and requests and provide customer service;
  • Communicate with you about products, services, offers, and events offered by CleanIQ.

4. Information Sharing

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information with:

Service Providers

Vendors who help us with hosting, billing, and support.

Compliance with Laws

If required by law, regulation, or legal process.

Business Transfers

In connection with a merger, sale, or acquisition.

5. Security Standards

We employ industry-standard security measures designed to protect your information from unauthorized access, use, or disclosure.

AES-256TLS 1.3SOC2 Type IIMulti-factor AuthRegular Audits

6. Data Retention

We retain your account information for as long as your account is active. Uploaded datasets are retained according to your plan's specific retention policy, ranging from 7 days to 10 years.

7. Your Privacy Rights

Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws, including the right to access, delete, or port your data.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:

privacy@cleaniq.ai

Response time: Usually within 24 hours